We stand behind our product and if there is an error in the order, or the product arrives damaged or defective we will replace or refund promptly. Returns are not prepaid, to receive a refund the product will need to be returned complete with all components/pieces to: 

Fulex Logistics

C/O :Gripstrip products ltd

2700 Riverside Dr

Chattanooga, TN 37406

**Please include a note that indicates your order number**